You’d think a place calling itself “Royal Planet” would roll out the red carpet. Instead, you get the runaround, delayed payouts, and a distinct lack of a license. That’s the reality at royalplanetcasino.co.uk, a casino that’s less crown and more clown. Launched in 2016, it’s been a rocky ride ever since – and the player reviews make that painfully clear.
The Missing License Problem
Here’s the first red flag, and it’s a big one: Royal Planet Casino does not display a valid license anywhere on its site. No licensing body, no regulatory oversight. That’s not just suspicious – it’s dangerous. Without a license, you have zero recourse if things go south. The terms and conditions also contradict themselves on US players – the FAQ says US is restricted, but the T&Cs only mention the Virgin Islands. That kind of inconsistency tells you all you need to know about how seriously they take their own rules.
Bonuses That Bite
They lure you in with no-deposit chips and free spins. But look closer. The “free play” bonus requires a two-stage process: you play through the free credit, then you have to deposit before you can withdraw any winnings. And the wagering requirements? Brutal. One player reported hitting over $4,000 on a no-deposit bonus, only to be limited to a $70 cashout because of a max cashout rule. That’s not a bonus – it’s a trap. Other complaints include bonuses that don’t work, emails for offers you’re not eligible for, and caps on winnings from deposit-based promotions.
- Bitcoin support – you can deposit and withdraw in BTC, which is a plus for privacy.
- VIP program – Silver, Gold, Platinum, Diamond tiers with perks like cashback and faster withdrawals.
- Reload offers – several times a week, though many come with high wagering.
- Refer-a-friend – extra funds for bringing in new players.
These are the positives. But they’re heavily outweighed by the negatives.
Games and Software
Royal Planet runs on Rival software, plus BetSoft, Genesis Gaming, and others. That means you get a decent selection of slots – over 1,200 – including i-Slots like As the Reels Turn and Cosmic Quest, progressive jackpots like One Million Reels, and table games like blackjack, roulette, and craps. But players have reported glitchy graphics, freezing games, and outcomes that feel “hacked” or altered. Whether that’s paranoia or a real issue, it’s not a good sign when the software itself feels unreliable.
Key Stats at a Glance
| Metric | Value |
|---|---|
| Overall Rating | 1.3 / 5 (based on 104 votes) |
| Number of Slots | 1,240 |
| License | None displayed |
| Minimum Deposit | €5 |
| Minimum Withdrawal | €50 |
| Cashout Limit (deposits ≤ $249) | 10x deposit amount |
| Processing Time | 5-6 business days (often longer) |
Those numbers tell a story. A low rating, a hidden license, and a cashout limit that can trap small depositors.
What Players Are Actually Saying
Read through the feedback, and a pattern emerges. People wait months for withdrawals. They send in documents, are told they’re received, then later told they’re missing. Live chat gives friendly but empty promises. Here’s a taste:
“Over two months of waiting, and they still have not paid me my $425 I won. Chat gives me the run around.”
“I played with their promo code ’35ROYALCHIPS’ and managed to make over $4,000… but I collected just $70, because that bonus has a max cashout.”
“Same casino as Cocoa casino. Only Royal Planet does not give rewards chips.”
These aren’t isolated incidents. The complaints are consistent and many.
- No license – you have zero protection if they refuse to pay.
- Extremely slow payouts – weeks to months, with constant excuses.
- Unfair bonus terms – max cashouts, high wagering, and multi-stage requirements that make it nearly impossible to cash out.
So, Is It Worth Your Time?
Short answer: no. Unless you enjoy gambling twice – once on the games, and once on whether you’ll ever see your money. If you’re a die-hard Rival fan and absolutely must try it, deposit only a small amount via Bitcoin and don’t expect a quick withdrawal. But honestly, there are dozens of licensed, reputable casinos that offer the same games without the headache. Royal Planet Casino might have a flashy name, but the experience is anything but royal. Save your bankroll and your sanity – play elsewhere.